if (!document.MAX_used) document.MAX_used = ','; '&charset='+document.characterSet : '')); USPS Informed Delivery is a free service, similar to UPS My Choice or Fedex Delivery Manager. At the end of the day, though, anyone that is authorized to receive packages on your behalf are considered your agent. Try it free. I have been using the service for 10 years now. View cart for details. Receive notifications for tracking updates. We help you find out where your USPS lost package is and how to track it! Note that if your city has multiple post offices branches, the one thats likely responsible for your delivery is the one located in the same zip code as the delivery address. Trademarks are only used for nominative fair use and are property of their owners. Note:Although the person must be able to accept your mail, theydo notneed to be pre-authorized by you. var m3_u = (location.protocol=='https:'? Consider Signing Up For USPS Informed Delivery. I do not understand what this delivery status means, who this "agent" is, and why the parcel has not been delivered to the addressee for a week already. var m3_r = Math.floor(Math.random()*99999999999); Most packages that have been delivered to an agent are actually delivered to your door within 1-2 business days. The only exception to this is packages that are delivered to certain business addresses. ago Either way, you will get notified that the parcel is delivered to an agent. Discover how to find, collect and pay for items that are available to pick up in your local area. Enter the tracking number, or if you dont have it, the date you shipped the item. If your local post office claims that they cant help you or you need to escalate things further, you may consider contacting USPS directly. About USPS Delivery Agent For sets and bundled items, if something's missing, you need to open a return request instead. Our guides below will help answer any questions you might have about shipping on eBay. Returns happen. ACCEPTED ACCEPTANCE AT DESTINATION: The item arrived at the destination USPS processing facility or Post Office eBay will review the details and get back to you and the buyer with a resolution within 48 hours: If you dont agree with the decision, you can appeal by providing new information within 30 days of the case being closed. Since they are no longer able to track it or handle it in any way, the exact timeline depends on the agent in possession of the package. Check out some of what we can do for you in minutes: Apart from protecting your consumer rights, DoNotPay can break down and fast-track many legal procedures for you. If the orders total cost (total of item(s), shipping and tax) is high (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), signature confirmation is required. Learn how to track your item all the way to your doorstep. You'll also see this information when you add an item to your cart and at checkout. Very rarely are packages actually lost, and chances are its completely safe wherever its at. if (!document.MAX_used) document.MAX_used = ','; USPS uses the 'delivered to agent for final delivery' message when the package has been delivered to a third-party, who is authorized to receive mail on your behalf. Well normally get back to you within 48 hours, though occasionally it can take a little longer. The overwhelming majority of packages handled by the USPS, by FedEx, by UPS, and by other shipping partners are going to be handled by their own employees right up until the moment of delivery not handed over to agents to go the last mile. That is the ebay global shipping center where the package is then resent to the buyer in another country . This allows them to get the package to a person that can finalize the delivery for them, allows them to focus on other packages that they have to deliver, and also guarantees that youre going to be able to get your package in a reasonable amount of time, too. ", One seller expressed gratitude but sought clarification, writing in part, "when they say "the policy" do they just mean how CSR's will handle INR cases if they come up, or are they resolving the eBay tracking software to notate 'Delivered' despite the USPS language about delivering to an agent for final delivery?". When a package is delivered to the agent, USPS considers their obligation to be over. I do not see the University there. Just hatetalking to ebay customer service. Your item may still be in transit. It is up to the University to deliver to their "tenants". He was complaining that a lot of his packages would go to the GSP center. Anyone that youve authorized to receive mail on your behalf. If eBay closes the case on behalf of the buyer, you could receive a defect that may affect your seller standard. All content is for informational purposes only and should not be considered financial advice. If the shipping address you provided during checkout is incorrect, select Contact the seller on the order page and see if they'll cancel the order. You'll find the delivery details for an item, such as shipping charges and the estimated delivery date, in the Shipping and payments section of the listing. Package delivered to agent for final delivery; what does this mean for your package? Learn about shipping and packaging rates on eBay. Choose where exactly you want the package to be delivered. Guess I will wait untill tomorow to call ebay and get this closed. When communicating with the buyer, do your best to be polite and professional in your responses, even when theyre upset or angry. Find many great new & used options and get the best deals for FIFA Club World Cup Japan 2006 Flame pin badge FC Barcelona SC Internacional at the best online prices at eBay! They will either deliver packages to you, drop them off at your home for your personal pickup, give them to people they feel are actual authorized agents on your behalf, or simply not complete the delivery process and instead leave a note for you to expect delivery attempts again the next day or for you to come down to the post office and pick up the package yourself. Read all your mail virtually. This can include things like: In some situations, a buyer may ask their bank or other financial institution to open a payment dispute if they believe theres an issue with their order. Complete a change of address online and deliver the form to your local post office. Feel free to share other examples. In the event of a standard delivery to authorized agents at your home, for example, youll be able to expect your package to be sitting there on your kitchen counter or dining room table when you get home. "That is it used to until about 2-1/2 months ago. 3 HeadPineapple7491 14 days ago Thanks Solved: The package was addressed to a street in melbourne ky. What does this mean? Or did you send an international order via the GSP in Erlanger, KY? USPS Tendered To Returns Agent (Meaning + FAQ), USPS: No Secure Location Available (Meaning, Next Steps + FAQ), USPS Forward Expired (Meaning, Next Steps + FAQ), USPS No Authorized Recipient Available (Meaning, Next Steps + FAQ), USPS: Delivery Attempted, No Notice Left (Full Meaning, Details + FAQ), Another employee (when delivering to a business.). Deposit bank checks virtually with the click of a button. Re: Delivered to Agent for Final Delivery - What Is It? ", Here is another one: "I am a letter carrier, and I have been instructed to sign all items as C-19" or similar. According to USPS, the keys on the scanners that they use are very close together, so it is easy to mistype things by mistake. Keep in mind that you have 3 business days to resolve their issue before they can ask eBay to step in to help. USPS Package Tracking Not UpdatingWhats Wrong? So, you dont need to worry about it being handed off to potential thieves, or even your neighbors. They can then relist the item and you can buy it again with the correct address. [CDATA[ Are you OPTED out of the Ebay Global Shipping? Do you see a message on your USPS tracking page that says delivered to agent for final delivery, and are wondering what it means? If you don't agree with our resolution when we've stepped in to help resolve an issue, you can appeal by providing new information within 30 calendar days of the case closing. The USPS final delivery agents are the drivers who deliver packages to you or someone on your behalf. If you don't agree with our resolution when we've stepped in to help resolve an issue, you can appeal by providing new information within 30 calendar days of the case closing. Most of the time when someone accepts a package on your behalf as an agent for you they are going to want to seek you out and give you your package just as quickly as possible. According to several USPS employees, management gets on the drivers case if they return back with unhandled or undelivered mail. No, consider this specific tracking update message to mean that your package has actually been delivered and if it hasnt been physically dropped off at your home or office its with someone that you can visit to get your package from directly. Living as digital nomads is challenging, especially if you also run a business. Now it is clear that the parcel is not misplaced; it is just handed over to some safe hands so that you can easily collect them from the agent without much hassle. When stating your handling time, make sure its something you can manage. You'll also see this information when you add an item to your cart and at checkout. If you are trying to get an idea of where a package is after checking its status on the USPS . When USPS hands off the package to an agent, from their point of view the job has been successfully completed. You can track your parcel at any time to see where it is or if it got stuck in transit. Will I Be Reimbursed If Im Unable To Retrieve The Package? What is Overnight Shipping USPS and how much does it cost? Essentially, it allows you to do things such as: If you receive a lot of packages from USPS, its certainly worth signing up for and can help prevent packages from being delivered to an agent in the future, when possible. Technically, USPS considers anyone over the age of 12 who is able to make the final delivery to you. If your package was delivered to an agent but you havent actually received it, dont panic! When a buyer opens a request, the funds related to the sale may be put on hold. You have up to 30 calendar days after the estimated delivery date has passed to report that an item hasn't arrived. How to report an item that hasn't arrived through My eBay, What to do if you've only received some of the items you've purchased. delivered to final agent for delivery counts as delivered. Save money by combining shipping when you buy more than one item from the same seller. Most packages that are delivered to an agent arrive within 1 business day. And, I would NOT refund yet. The tricky thing with this update is that it never really says who your agent that the package was delivered to actually is, which makes tracking them down a little bit of a challenge if they dont first reach out to you instead. Your buyer may open a dispute with their payment institution if they believe there's an issue with their order. What Does Delivered To Agent Mean? In the email you received telling you the buyers issue, select See request details. How Late Does FedEx Deliver Packages, and How Do You Get a Refund? We can help you get refunds from any delivery service or company you purchased from, and we can also digest any seller's return policy so that you can both send the product back and get a refund! To track your package online, follow these instructions: Visit the official USPS website. If it requires a signature, the item isn't being left if I can't physically put it in somebody's hands that live there. Clearly, I can't do anything in person to resolve the issue. Not many tracking information updates are going to be as confusing as being told that your package was delivered to an agent for final delivery. Press question mark to learn the rest of the keyboard shortcuts. INR in the making. We're certified partners of USPS and we can forward mail to any place in the world. So keep an eye out for messages from your buyers and respond promptly. If you're getting a refund, it will go back to your original payment method. moment, Oh, Ship! Why Else Would USPS List Delivered To Agent For Final Delivery On The Tracking? The result is no package. You wont receive a final value fee credit if this happens and you may also receive a defect, which may affect your.