Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. The first interview at dnata. I have held a couple of positions that didn't offer the growth and learning that I was expecting; however, I have bounced back nicely. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Completing pre-boarding checking procedures before passengers and flight board planes. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. excuses voor het ongemak. I will always be myself and keep my integrity first. Lack of benefits. Free interview details posted anonymously by Dnata interview candidates. Help the interviewer to determine which personality type you are by answering this question clearly. We should prepare about our self very well, I applied online. I planned four social events per year, and the turnout was always wonderful. questo messaggio, invia un'email all'indirizzo Dubai The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. In our search for continual improvement, we look outside our own industry, actively partnering with other organisations to share knowledge and learnings - all with the aim of improving our employee experience and the service we provide our customers. "Overall, my career has progressed a touch slower than I would have liked. Glassdoor users rated their interview experience at Dnata as 82.8% positive with a difficulty rating score of 2.46 out of 5 (where 5 is the highest level of difficulty). Other21 %. This knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. Anonymous Interview Candidate in Dubai . Please enable Cookies and reload the page. Our team started to complete most of the tasks when it came to group projects. ", "It is a challenge to stay up to date on the transportation industry, with policy changing on a regular basis. Fill out a form. Downvote 4. I have three years' experience in public transport and four years' experience in private transportation. I interviewed at Dnata (Manila, Manila) in Nov 2022. Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Baggage Handler (2) . We do this by creating interview questions that we think you might be asked. Interviewed through hireview app. I interviewed at Dnata (Manchester, England) in Oct 2022. Si continas recibiendo este mensaje, infrmanos del problema Research the company online to discover any opportunities for future growth. Be prepared with specific examples from a recent news story or client reviews. an. How do you react? Interviews for Top Jobs at Dnata. The recruitment coordinator immediately called for an initial interview after passing the paper screening. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. And lastly, do you have internal candidates who are also interviewing for this position?". I have multiple safety-related tickets including X, Y, and Z. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. Please fill in the following fields with proper details. I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.". The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! I want to grow and improve so the more specific my supervisor can be, the more helpful it is. Working for Dnata gets you recognised and other companies want to grab you. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. I was asked what does JSON stand for and got the first two letters (what is this school)? Learning how to respond when given a performance review or negative feedback is essential. Review the company website and other online resources to ensure the questions you are asking are not mundane, or redundant. Common stages of the interview process at Dnata according to 29 Glassdoor interviews include: Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. 2 + years experience in a Customer Service role. Interviewer asked me about 7-8 questions and I got the offer next week after the interview. Talk about your education experience and be sure to highlight any areas of excellence. Shared on 18 May 2022 - passenger service agent - Melbourne VIC. naar I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. Take a few minutes to bring your resume to life for the interviewer. I have learned a great deal from both public and private work. Hours:{%selectedMarker.openingHours%}. Our interview questions and answers do not represent any organization, school, or company on our site. I appreciate diversity in the workplace! As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. First, we get everyone off to a common start. ", "I am currently making $100,000 per year with two bonus opportunities. {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%} This allows us to improve and customize your browsing experience. Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. Disgusting - accusations of chating an interview which knocked me so much that I terminated the interview and glad to say I am not a part of this company and shambles accusatory management team. United Arab Emirates, Corporate Communications In my current position, I have had zero accidents in 3 years. Clark Freeport Zone I submitted my application through email. Relax for a minute and collect yourself- Organize your tasks by which ones you can complete independently and which ones you need help with- Take sufficient breaks so you do not exhaust yourself - Communicate your struggles with your leadership or team". Our Pilot and Crew Services Crew transport service Crew hotel accommodation An escort through immigration and security My example of performance improvement was what they needed to make some changes. - Is there any reason why you would not hire me? Are there any particular courses you recommend that I take?". Talk to the interviewer about your ability to control pressure in the workplace. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. ", "I am accustomed to working in an unpredictable environment and tend to prefer that pace. Think about what bothered you about this person and how you were affected by their behavior. It didn't take much time before our manager noticed this particular individual was slacking. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Wenn What is the interview process like at Dnata? {%selectedMarker.addressRegion%} The you ill have a hirevue interview. message, contactez-nous l'adresse ", "My current company does not utilize any team-based messaging applications, but I am familiar with the team and project-based management programs such as Trello and Wrike.". Sheikh Zayed Road It is okay to brag a little bit when answering this question. If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. The test was good and easy for me as I am good at geographical knowledge but believe me it will be very difficult for a candidate to Crack it without having this knowledge. Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. I am self-driven and have no problem taking the initiative to get the job done. The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. The process took 4 weeks. In addition to all of this, I see that Dnata puts an important focus on carbon footprint. There were a few key takeaways from this experience. Close your answer by asking the interviewer if they would like to see you take a particular course. "I completed my Engineering degree in 2011 from University of Florida. From your work history, picture a co-worker who didn't carry their weight or had a difficult personality. The main issue is that despite being a company that works almost exclusively in aviation no flight benefits are offered. However, we take things well beyond that initial induction. dnata International Airport Operations This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I also have strong skills in a variety of Microsoft programs such as PowerPoint and Excel. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Often we will leave the tasks that we don't like for last in the act of procrastination. The hiring process at Dnata takes an average of 8 days when considering 7 user submitted interviews across all job titles. Questions were about math, eye sight, english Grammer and passages but very tricky. The interview process at DNATA is long and strenuous as there are many preliminary rounds. Questions were about math, eye sight, english Grammer and passages but very tricky. People cannot deny the ways that you impact their life, regardless of how they feel about you.". Would you mind sharing with me your favorite source for transportation-related news?". Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, Tell me about a time you deal with a difficult customer, How do describe your ability of initiative, What language do you speak except English, Tell me about a time you go above and beyond, Get started with your Free Employer Profile, Auxiliar De Rampa/Agente De Passageiros (1). Dubai The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. You should also mention any health and safety related training you have taken. para informarnos de que tienes problemas. This was disgusting behavior from an interviewer to question my integrity. "My interest is to have a long-term and successful career within transportation infrastructure. "I do consider myself to be a creative individual. I would much rather be a dynamic leader. This way, nothing comes back to bite me later on, as the deadline approaches.". Read more interview questions at dnata. Asked November 17, 2022 Work on ramp and other assigned duties like ramp coordinating Answered November 17, 2022 Answer See 3 answers How many rounds of interview for customer service agent Asked April 24, 2018 There are 3 rounds of interview. Things have gone very well for me so far, and I am thankful for that. The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. What is top of mind when it comes to filling this role? This question is not an opportunity to complain about your previous job or company! per informarci del problema. The interviewer wants to know that you have taken note of the workplace culture at Dnata and how they stand out from their competitors. Perhaps you read infrastructure related magazines, follow particular engineering journals or subscribe to an industry-related blog. Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. I applied through college or university. Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. I am quite proud of this initiative because it is not only financially responsible but also environmentally friendly. The you ill have a hirevue interview. "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. ", "I demonstrate leadership ability on a daily basis by effectively managing my projects and clients independently. Experienced Customer Service Agent with a demonstrated history of working in the airlines/aviation industry. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. envie um e-mail para enva un correo electrnico a . Glassdoor users rated their interview experience at. Languages:{%selectedMarker.languages%} Getting passengers through check points and to terminals quickly and safely. Also, what types of career growth opportunities would follow this position? This position with Dnata will be a perfect compliment to both my short and long-term career plan.". I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. I was also processed for final interview. The two sectors bring their challenges, so it is difficult to choose a preference. Discuss your preferences with the interviewer. Strong support professional with a Bachelor of Business Administration (B.B.A.) I submitted my application through email. Everyone has something to offer using their unique qualities.". Followed by 2 technical ,1 managerial round. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. It's a better way to conduct such interview method. Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. United Arab Emirates If you want to ace your upcoming interview, practice with our topical-based interview question sets. Any current certificates and tickets are helpful to bring with you to the interview. I feel that this particular position would take my career exactly where it should be. Shared on August 18, 2017 - Customer Service Agent - Jebel Ali Airport There is a three type of english test.spoken,lisnting,writing. Simple and easy to understand the process. You can be a motivator and a positive communicator in any situation at work! Aydanos a proteger Glassdoor verificando que eres una persona real. Get started with your Free Employer Profile, Customer Service Representative Interview, The Ultimate Job Interview Preparation Guide. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. We should prepare about our self very well. Avoid talking yourself into a corner when it comes to your preference of public vs. private projects. "Continued education is vital to me because it allows me to remain current and competitive in this industry. "I prefer working in a more predictable environment because I can be more effective in my tasks. I took many weekend workshops on various topics such as Excel, Communication in the Workplace, The Art of Negotiations, and some human resource related courses as well. I applied through college or university. "I handle stress very well, and when you call my references, they will attest to this fact. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. | . I am happy to comply with any checks that you need to conduct.". To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. Answer dates might appear two to three weeks before they were published. You can't always predict what they may say, and you also can't always predict how you might feel in response. ", "Stress is part of any demanding job, and I embrace it to the fullest. My criminal record is clean as is my drivers' abstract. Customer Service Agent (CSA) (Current Employee) - Heathrow - January 26, 2023 A very good company with lots accreditation. Get started with your Free Employer Profile. Ask me what a JSON or API is and I will tell you exactly what it is. Maybe they were unmotivated or preoccupied with their personal life. We do not claim our questions will be asked in any interview you may have. and Terms of Service apply. Offering ground handling, cargo, travel, and flight catering services in 35. There are many options for communication software and messaging applications. Ensure that all the requests and completion remarks are updated accurately in DMIS and that all charge notes are generated and authorised for billing. {%selectedMarker.name%} {%selectedMarker.primaryContact%} {%selectedMarker.streetAddress%} {%selectedMarker.addressLocality%} {%selectedMarker.addressRegion%} One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. Talk to the interviewer about this specific task and what it meant to you. Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. The topics included energy efficiency and recycling.". I would always choose honesty over lying, any day.". If you continue to see this para nos informar sobre o problema. The process took 3 days. Amongst other general interview questions, I was tested on what do acronyms stand for. Be prepared with specific examples from a recent news story or client reviews. Adept in general accounting and finance transactions. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. ", "I have many accomplishments of which I am proud. "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. Talk to the interviewer about your career progression and what you would like to see in the future. "My previous company did not allow for a lot of employee feedback or input so I chose to focus on ways that I could better my performance instead. Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. ", "Here are some transferable skills that you may have acquired along the way:- Leading a team - Intricate problem solving - Particular software experience - Organizational training - Time management - Self-motivation - Listening skills- Written communication - Verbal communication - Giving presentations - Training new hires - Hiring or on-boarding- Research". United Arab Emirates, Tel:+971 4 3166666 I come from a similar environment and found that I could be very productive when there was the ", "I work best in an environment where a positive and healthy culture is encouraged. The hiring process at Dnata takes an average of 44.11 days when considering 29 user submitted interviews across all job titles. ", "I would say that I have a demanding task or project, nearly every day. Disculpa Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de One to one interview, the process was quite relax. Be sure to complete your answer by telling the interview what the outcome was. 1 Dnata Pax Service Agent interview questions and 1 interview reviews. This estimate is based upon 6 Dnata Customer Service Agent salary report (s) provided by employees or estimated based upon statistical methods. What is the interview process like at Dnata? Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry.". Ask The Interviewer: Work From Home Edition, Cover Letters are Hard to Write, But This is Why They Matter.